Tasktop Sub-processors
Last Updated: October 13, 2020
To support the delivery of Tasktop products and services, Tasktop may use the following list of sub-processors authorized to process customer and end-user information. The below list provides information about the identity, location and role of each sub-processor.
Sub-processors are listed in the following format:
Sub-processor Name - Entity Country
Purpose
General Sub-processors
Amazon Web Services - United States
Web service and infrastructure hosting
Atlassian Pty Ltd - United States, Ireland
Cloud Based Collaboration Tool
Auth0 - United States
Identity management
Citrix Systems, Inc. - Worldwide
Web Meeting and Webinar services
ZoomInfo - Worldwide
Business contact information
Dropbox, Inc. - United States
File Hosting
Eventbrite - Worldwide
Event management platform
Google Inc. - Worldwide
File hosting, Cloud Based Document hosting (Google Suite of Services), Email, Analytics Provider (Tasktop Web Properties), Advertising and leads
Google Cloud Platform - United States
Marketing data analytics
Intuit, Inc - United States
Invoicing
LeanKit, Inc. - United States
Documentation and contact information
Marketo - Worldwide
Customer and Sales Lead Contacts
Microsoft Corporation - United States
Web service and infrastructure hosting
NextRoll, Inc. - United States
Advertising platform
Talkdesk. - United States
Telephony system for support
PayPal CA Ltd. - Worldwide
Invoicing and Payment Processor
Salesforce.com, Inc. - United States
Customer Relationship Platform
Salesforce.com, Inc. Desk.com - United States
Customer Support
Slack Technologies Inc. - United States
Cloud Based Communication Services
Stitch - United States
Marketing data analytics
SurveyMonkey - Worldwide
Survey platform
Talkdesk, Inc. - United States
Telephony system for support
Zapier - Worldwide
Third-party service integration
Zendesk, Inc - United States
Sales and Support Website Chat Service, Customer Support
Zoom Video Communications, Inc. - United States
Productivity - video and web conferencing
Hub Cloud Sub-processors
Amazon AWS - Either United States or Ireland
(if specifically requested by the customer)
Infrastructure as a Service provider for compute, data storage, backup and other services.
DataDog - United States
Application metrics and log monitoring service for the Product operation and security incident response purposes.
Microsoft Azure - United States
Infrastructure as a Service provider for secure file transmission service used when Customer needs to securely submit troubleshooting information for an open support ticket.
NewRelic - United States
Analytics services for application performance metrics and error reporting for the Product operation.
PagerDuty - United States
Service disruption and operational incident alerting
Pendo - United States
Application usage analysis service. Pseudonymized data only.
Viz Sub-processors
Amazon AWS - United States
Infrastructure as a Service provider for compute, data storage, backup and other services.
Auth0 - United States
User identity management and authentication service.
DataDog - United States
Application metrics and log monitoring service for the Product operation and security incident response purposes.
Microsoft Azure - United States
Infrastructure as a Service provider for secure file transmission service used when Customer needs to securely submit troubleshooting information for an open support ticket.
NewRelic - United States
Analytics services for application performance metrics and error reporting for the Product operation.
PagerDuty - United States
Service disruption and operational incident alerting
Pendo - United States
Application usage analysis service. Pseudonymized data only.
Updates
Hotjar (Coming June 9) - St Julian's , Malta
Behavior analytics measuring website user engagement.
As our product and services evolve, Tasktop may be updating the sub-processors we engage with. Updates will be provided on this page so please do check back.
Signup to be notified when any sub-processors are added to the list.
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