Tasktop Sub-processors

Last Updated: October 13, 2020

To support the delivery of Tasktop products and services, Tasktop may use the following list of sub-processors authorized to process customer and end-user information. The below list provides information about the identity, location and role of each sub-processor.

Sub-processors are listed in the following format:

Sub-processor Name - Entity Country
Purpose

General Sub-processors

Amazon Web Services - United States

Web service and infrastructure hosting

Atlassian Pty Ltd - United States, Ireland
Cloud Based Collaboration Tool

Auth0 - United States
Identity management

Citrix Systems, Inc. - Worldwide
Web Meeting and Webinar services

ZoomInfo - Worldwide
Business contact information

Dropbox, Inc. - United States
File Hosting

Eventbrite - Worldwide
Event management platform

Google Inc. - Worldwide
File hosting, Cloud Based Document hosting (Google Suite of Services), Email, Analytics Provider (Tasktop Web Properties), Advertising and leads

Google Cloud Platform - United States
Marketing data analytics

Intuit, Inc - United States
Invoicing

LeanKit, Inc. - United States
Documentation and contact information

Marketo - Worldwide
Customer and Sales Lead Contacts

Microsoft Corporation - United States
Web service and infrastructure hosting

NextRoll, Inc. - United States
Advertising platform

Talkdesk. - United States
Telephony system for support

PayPal CA Ltd. - Worldwide
Invoicing and Payment Processor

Salesforce.com, Inc. - United States
Customer Relationship Platform

Salesforce.com, Inc. Desk.com - United States
Customer Support

Slack Technologies Inc. - United States
Cloud Based Communication Services

Stitch - United States
Marketing data analytics

SurveyMonkey - Worldwide
Survey platform

Talkdesk, Inc. - United States
Telephony system for support

Zapier - Worldwide
Third-party service integration

Zendesk, Inc - United States
Sales and Support Website Chat Service, Customer Support

Zoom Video Communications, Inc. - United States
Productivity - video and web conferencing

Hub Cloud Sub-processors

Amazon AWS - Either United States or Ireland
(if specifically requested by the customer)
Infrastructure as a Service provider for compute, data storage, backup and other services.

DataDog - United States
Application metrics and log monitoring service for the Product operation and security incident response purposes.

Microsoft Azure - United States
Infrastructure as a Service provider for secure file transmission service used when Customer needs to securely submit troubleshooting information for an open support ticket.

NewRelic - United States
Analytics services for application performance metrics and error reporting for the Product operation.

PagerDuty - United States
Service disruption and operational incident alerting

Pendo - United States
Application usage analysis service. Pseudonymized data only.

Viz Sub-processors

Amazon AWS - United States
Infrastructure as a Service provider for compute, data storage, backup and other services.

Auth0 - United States
User identity management and authentication service.

DataDog - United States
Application metrics and log monitoring service for the Product operation and security incident response purposes.

Microsoft Azure - United States
Infrastructure as a Service provider for secure file transmission service used when Customer needs to securely submit troubleshooting information for an open support ticket.

NewRelic - United States
Analytics services for application performance metrics and error reporting for the Product operation.

PagerDuty - United States
Service disruption and operational incident alerting

Pendo - United States
Application usage analysis service. Pseudonymized data only.

Updates

Hotjar (Coming June 9) - St Julian's , Malta
Behavior analytics measuring website user engagement.

As our product and services evolve, Tasktop may be updating the sub-processors we engage with. Updates will be provided on this page so please do check back.