Tasktop Sub-processors
Last Updated: October 13, 2020
To support the delivery of Tasktop products and services, Tasktop may use the following list of sub-processors authorized to process customer and end-user information. The below list provides information about the identity, location and role of each sub-processor.
General Sub-processors
| Sub-processor Name | Purpose | Entity Country |
| Amazon Web Services | Web service and infrastructure hosting | United States |
| Atlassian Pty Ltd | Cloud Based Collaboration Tool | United States, Ireland |
| Auth0 | Identity management | United States |
| Citrix Systems, Inc. | Web Meeting and Webinar services | Worldwide |
| Discover.Org | Business contact information | Worldwide |
| Dropbox, Inc. | File Hosting | United States |
| Eventbrite | Event management platform | Worldwide |
| Google Inc. | File hosting, Cloud Based Document hosting (Google Suite of Services), Email, Analytics Provider (Tasktop Web Properties), Advertising and leads | Worldwide |
| Google Cloud Platform | Marketing data analytics | United States |
| Intuit, Inc | Invoicing | United States |
| LeanKit, Inc. | Documentation and contact information | United States |
| Marketo | Customer and Sales Lead Contacts | Worldwide |
| Microsoft Corporation | Web service and infrastructure hosting | United States |
| NextRoll, Inc. | Advertising platform | United States |
| Talkdesk | Telephony system for support | United States |
| PayPal CA Ltd. | Invoicing and Payment Processor | Worldwide |
| Perkuto | Marketing automation services | Canada, United States |
| Salesforce.com, Inc. | Customer Relationship Platform | United States |
| Salesforce.com, Inc. Desk.com | Customer Support | United States |
| Slack Technologies Inc. | Cloud Based Communication Services | United States |
| Stitch | Marketing data analytics | United States |
| SurveyMonkey | Survey platform | Worldwide |
| Talkdesk, Inc. | Telephony system for support | United States |
| Zapier | Third-party service integration | Worldwide |
| Zendesk, Inc | Sales and Support Website Chat Service, Customer Support | United States |
| Zoom Video Communications, Inc. | Productivity - video and web conferencing | United States |
Hub Cloud Sub-processors
| Sub-processor Name | Purpose | Entity Country |
| Amazon AWS | Infrastructure as a Service provider for compute, data storage, backup and other services. | Either United States or Ireland (if specifically requested by the customer) |
| DataDog | Application metrics and log monitoring service for the Product operation and security incident response purposes. | United States |
| Microsoft Azure | Infrastructure as a Service provider for secure file transmission service used when Customer needs to securely submit troubleshooting information for an open support ticket. | United States |
| NewRelic | Analytics services for application performance metrics and error reporting for the Product operation. | United States |
| PagerDuty | Service disruption and operational incident alerting | United States |
| Pendo | Application usage analysis service. Pseudonymized data only. | United States |
Viz Sub-processors
| Sub-processor Name | Purpose | Entity Country |
| Amazon AWS | Infrastructure as a Service provider for compute, data storage, backup and other services. | United States |
| Auth0 | User identity management and authentication service. | United States |
| DataDog | Application metrics and log monitoring service for the Product operation and security incident response purposes. | United States |
| Microsoft Azure | Infrastructure as a Service provider for secure file transmission service used when Customer needs to securely submit troubleshooting information for an open support ticket. | United States |
| NewRelic | Analytics services for application performance metrics and error reporting for the Product operation. | United States |
| PagerDuty | Service disruption and operational incident alerting | United States |
| Pendo | Application usage analysis service. Pseudonymized data only. | United States |
Updates
| Proposed Sub-processor | Purpose | Location | Effective Date |
As our product and services evolve, Tasktop may be updating the sub-processors we engage with. Updates will be provided on this page so please do check back. You can also get updates through our RSS feed here.
