Tasktop Privacy Policy


Effective Date:  5/15/2015

General Information

Tasktop Technologies Incorporated and its related entities (“Tasktop”) respect the privacy of our customers, business partners and other visitors to our websites.

This Privacy Policy explains what information we collect about you and why, what we do with that information, how we share it, and how we handle the content you provide to us.

This Privacy Policy applies to data collected by Tasktop in your jurisdiction through the www.Tasktop.com website and other webpages which we operate and in which we post a direct link to this policy.

Changes to this Policy

Tasktop will review and update this Privacy Policy periodically and will note the date of its most recent revision above at the top of the Privacy Policy. In some cases, we may provide more prominent notice such as adding a statement to the homepage or sending an email notification to those persons that have provided us with their email addresses. We encourage you to review this Privacy Policy frequently whenever you access the Tasktop website or make use of any Tasktop products or services to be informed of how Tasktop is protecting your information.

What personal information does Tasktop collect?

Tasktop may collect any information you provide directly to us. For example, we collect information when you create an account, fill out a form, subscribe to a webinar, request information or support or otherwise communicate with us. The types of information we may collect include your email address, postal address and other contact or identifying information you choose to provide.

Additionally, Tasktop may collect information about your interactions and experiences on our websites, such as which pages you visit, what content you view and how often you come to our sites. Personal information collected online may be supplemented with information you provide to Tasktop through other Tasktop communications and services, including trade shows or seminars, and other data appending methods such as cookies as referenced below.

How does Tasktop use personal information?

Tasktop may use your information for various purposes such as to help you complete a transaction or order; to communicate with you; to deliver products/services to you; to improve our products, services, offerings, performance of our websites and the overall visitor experience; to bill you for products/services you purchased; and to provide ongoing service and support. If you do not provide us with your personal information, we may be unable to complete these functions.

Tasktop may use personal information to provide customers, business partners and website visitors with information, special offerings, sales alerts and services, survey completion requests and to help us better understand your needs and interests.

With whom does Tasktop share personal information?

Tasktop may share personal information about you as follows:

  • With third party vendors, consultants and other service providers who need access to your information to carry out work on our behalf;
  • If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce applicable user agreements or policies, including our Terms of Use; and to protect Tasktop, our users or the public from harm or illegal activities;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
  • With your consent, including if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information.

Third Party Analytics

We allow third parties such as Google and Marketo to use cookies, web beacons and other technologies to collect information about your use of our websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Tasktop and third parties to, among other things, analyze and track data, deliver advertising and to better understand your use of the Tasktop website(s) and products/services. Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies and similar technologies to analyze how users use the websites. The information generated about such usage (including your shortened IP address) is transmitted to Google in the U.S. This information is used to evaluate visitors’ use of the website and compile statistical reports on website activity. For more information about Google Analytics, or to opt out of Google Analytics, please go to: https://tools.google.com/dlpage/gaoptout.

We reserve the right to fully use and disclose any information that is not in personally identifiable form. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

International Users/Transfer of Your Information to Other Countries

In accordance with applicable law, personal information covered by this Privacy Policy may be transferred to, and processed in, the United States, Canada or any other country in which Tasktop or its affiliates, subsidiaries or service providers maintain facilities. If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of any personal information you submit to Tasktop in Canada and the United States. By providing your personal information, you consent to any transfer and processing in accordance with this Privacy Policy. Personal information given to Tasktop may be transferred across state and country borders for data consolidation, storage and simplified information management.

Communication Preferences

If you would like to receive or unsubscribe from receiving marketing communications via email, please click here: http://go.tasktop.com/unsubscribePage

Security of Personal Information

Tasktop is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, Tasktop employs reasonable measures to help protect personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Forums and Blogs

Some of  the pages on Tasktop's websites and Tasktop accounts on 3rd party sites (including without limitation Twitter, LinkedIn, Facebook, YouTube, SlideShare) allow our users to publish comments and other content via discussion forums, blogs, commenting and news feeds (“Public Content Areas”). Any information that is disclosed in Public Content Areas becomes public information that could be read, collected or used by other users to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in Public Content Areas. You should exercise caution when deciding to disclose your personal information.

Tasktop may, from time to time, send an email regarding our products and services to users who have posted to our Public Content Areas. Each participant's opinion expressed is his or her own and should not be considered as reflecting the opinion of Tasktop. Note also that your use of these online communication tools is subject to our Terms of Use which contain disclaimers, limitations of liability and a choice of New York law.

Cookies, Logging and Spotlight Tags

Information collected by cookies (as described below) may be tagged to your personal information, including your contact information, device information or other personal information that you have provided to Tasktop.

Cookies are small amounts of data sent to your browser from a web server and stored on your computer’s hard drive. Cookies can help a website recognize repeat users and allow a website to track web usage behavior. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. If a cookie is placed, thereafter when you visit a web site, a message is sent back to the web server by the browser accessing the web site. You can elect not to accept cookies by changing the designated settings on your web browser.

Tasktop uses some cookies including ones that are placed by our third party service providers including Google and Marketo. Cookies allow us to improve the safety and security of our website, authenticate account users, allow you to access your private accounts on our site, balance the traffic on our site, and remember information that you have submitted on forms when you request services on our site.

Tasktop also uses cookies to improve our services and personalize your web-browsing experience, such as by gaining a better understanding of your interests and requirements regarding our website. Cookies that Tasktop uses to improve your website experience may remember your language and site preferences, invite you to participate in surveys and evaluations, show you when you are logged into our system and allow you to remain logged-in for a period of time, provide you with support services, remember your login information, and prepopulate forms that you have already completed.

Tasktop also uses 'performance' cookies that collect information about how you use and navigate through our websites, including which pages and content you visit, and if you experience any errors. These cookies provide statistics on how our website is used and how often you visit our site. Performance cookies help us improve our website by measuring any errors, test different designs on our site, and help us measure the traffic on our site so that we can optimize our content accordingly.

As is true of most websites, Tasktop collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the Tasktop web site, the website visitor’s location, the files visited, the time spent in each file, and the time and date of each visit. Tasktop collects these through the use of log files and web beacons.

Links to Non-Tasktop Websites and Third Parties

The Tasktop websites may provide links to third-party web sites for your convenience and information. If you access those links, you will leave the Tasktop website or account. Tasktop does not control those sites or their privacy practices, which may differ from Tasktop’s Privacy Policy terms. We do not endorse or make any representations about third party web sites. The personal data you choose to give to unrelated third parties is not covered by the Tasktop Privacy Policy.

Contact Information and Complaints Process

If you have any questions regarding this Privacy Policy or believe that the privacy of your personal information has not been respected, you may submit a complaint in writing to the attention of Tasktop's Office of the General Counsel, 1100-1500 West Georgia St., Vancouver BC, V6G 2Z6, Canada or email: privacy@tasktop.com. If you are submitting a complaint, you will need to provide us with sufficient details regarding your complaint together with any supporting evidence so that we can sufficiently address the complaint.

Restrictions by Users

You agree not to use the Tasktop websites in a manner that would violate laws protecting an individual’s privacy rights, health or financial data, including the Health Insurance Portability and Accountability Act of 1996 as amended (HIPAA) and the Gramm-Leach-Bliley Act and its implementing rules and regulations. Tasktop’s website and business is not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with such information, we will take steps to delete such information. If you become aware that a child has provided us with Personal Information, please contact us at privacy@tasktop.com