Jira Core

Integrate Jira with other delivery tools and with mulitiple Jira instances


Departments within software organizations may use different tools to handle their day to day management. For example, your developers use Jira for Agile and your testers use Micro Focus ALM as a test management tool. It is also common for an organization to have multiple Agile issues and tracking tools, with some teams or roles using Jira and others using another tool, like VersionOne, Azure DevOps or LeanKit.  Integrating Jira with other application development and delivery tools keeps teams and tools in sync automatically avoiding duplicate data entry, time wasted on status calls and an increased risk in having key requirements missed.  This allow you to focus on the real value-adding work of developing new features, resolving defects, closing tech debt, and reducing risk.

Many of Tasktop’s customers often face the situation where Jira has grown by grass roots adoption such that there is not just one Jira, but 100s each customized slightly differently, resulting in a very critical need to integrate each flavor of Jira because information doesn't flow seamlessly from one Jira to the next and getting consolidated reporting is impossible. Tasktop Integration Hub plays a key role when you have multiple Jira instances that may span Jira Software on premise, Jira Cloud and Jira Data Center or a single Jira that needs to talk to third party tools.  

Jira is part of the Atlassian product family. Tasktop supports Jira Software and Jira Core on-premise and in the cloud, as well as Zephyr for Jira and Jira Service Desk.

Common artifacts flowing in integrations include: Story, Bug, Issue, Epic, Sub-task, Custom Issue, and Custom Sub-task.


Supported Versions

Tasktop Integration Hub Supported Repository Versions
Sync Supported Repository Versions


Popular Jira Integration Use Cases


Test Management to Jira Integration: Improve Defect Resolution

Integrating test management tools such as Micro Focus ALM (HP ALM), Tosca, or QASymphony with Jira improves alignment between software engineers and test engineers. Defects opened in test management are automatically created in Jira as new issues in the appropriate project’s board. Changes made to the defects’ status in Jira are visible to the QA engineer in test management.

Here’s an example of this pattern in Tosca and Jira: 

Learn more about how you can improve tester and developer collaboration by integrating Micro Focus ALM and Jira.


Integrate Jira to Test Management: Improve Product Quality

One of the most effective ways to improve product quality is to improve the quality and scope of tests. This integration pattern involves QA engineers into the process early on, by flowing Jira stories to test management tools, like Tosca, ALM and QAComplete. QA engineers and test automation engineers can easily communicate with software engineers about the story, each from within their own tool.


Jira to Jira Integration: Improve Performance Management

This integration pattern creates one master view of the activity across ll Agile tools, by flowing the epics, stories, bugs, sub-tasks and other artifacts into one of the tools as ‘master’. Reports are run off the master, encompassing data from all Agile tools. Tasktop allows you to integrate multiple Jira instances so that your teams can have all the information they need.


Requirements to Jira Integration: Improve Traceability and Product Quality

Product owners and business analysts gather, articulate and prioritize requirements in requirements management tools, like Jama, Targetprocess and DOORS NG. Engineering leads may often feel like "Product's Secretary", forever manually updating the Jira epic with all the decisions, requirements and acceptance criteria that are discussed with Product. 

This integration pattern eliminates that hassle. It flows requirements into Jira as epics and user stories, creating a traceable link between the requirement and its implementation. A contiuous synchronization keeps artifacts in both repositories perfectly aligned, even as information is added, questions are raised and answered, and work progresses to completion.  

Here’s an example of this pattern between IBM DOORS Next Gen and Jira: 


ITSM to Jira to Test Management: Improve Ticket Resolution

This integration creates a visible and traceable defect reporting and resolution process. Trouble tickets opened in an ITSM tool like ServiceNow or Remedy are automatically created in Jira as new issue or story. When it’s ready for test, the issue flows to test management. When the issue is indeed fixed, it closes in Jira and ITSM is updated. The support engineer in ITSM has visibility on the status of the ticket resolution at all times.

Here’s an example of this pattern in ServiceNow, Jira and Micro Focus ALM:  

Learn more about what it means to use Tasktop for your Jira to ServiceNow integration 



Want to see how Tasktop integrates Jira?