Support for Gitlab, ServiceNow Express and Modern Requirements4TFS Now Available

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Increasingly we’re seeing large organizations that want to pick and choose the best-of-breed tools that combine to create a customized tool chain that supports their specific software development and delivery needs. So we’re pleased to announce that today we’ve added support for Gitlab, ServiceNow Express and Modern Requirements4TFS, expanding the options available when creating a modular tool chain.

Here’s some of the benefits for integrating each tool:


By connecting Gitlab with ITSM tools such as ServiceNow and Zendesk, or Agile Planning tools such as CA Agile Central, JIRA, LeanKit, or VersionOne, you enable better visibility across your organization with information surrounding the issues being kept up to date in all systems.

For example when integrating GitLab Issues with Agile planning tools you can:

  • Ensure your teams are aware of the progress of relevant issues, regardless of which tool they’re using.
  • Facilitate automated communication between teams by allowing inter-team communication and collaboration with up-to-date information about the issue
  • Allow Gitlab labels to flow to your Agile planning tool of choice, helping to organize your team’s workflow
  • Let developers communicate back and forth via comments.

ServiceNow Express

Tasktop has long supported ServiceNow Service Desk, ServiceNow SDLC and ServiceNow PPM, and the addition of ServiceNow Express to our supported tools expands the benefits of Tasktop to users of this product. ServiceNow Express users will now be able to get the same cross-tool traceability and reporting benefits when they connect to other tools used in their software development and delivery organization.

See an example of how you could connect ServiceNow Express and Gitlab Issues in this demo video:

Modern Requirements4TFS

Many organizations, particularly those building for Microsoft platforms, use Modern Requirements4TFS as their go-to solution for Requirements Management. All requirements are stored natively as work items in TFS / VSTS. They may also use TFS for development work item tracking, testing and release management. However, when members of the extended team adopt specialist tools, for service desk management or project / portfolio management, for example, the work items in all tools can be kept current by being synchronized.

Tasktop allows you to flow artifacts to & from TFS and Modern Requirements4TFS, such as user stories, requirements, and test cases, to the myriad third-party tools that your other teams may utilize.  Updated statuses, due dates, owners, comments, and attachments all flow seamlessly from one tool to the other, to break down communication barriers and enhance cross-team collaboration.

For more details on all the new features available on Tasktop Integration Hub visit our What’s New page.